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[ShopeeFood Delivery Partner] Self-Registration - How to register to become a ShopeeFood Delivery Partner?

English | Bahasa Malaysia

New applicants
who have not yet registered through any ShopeeFood Delivery Partner registration form can now register to become a Delivery Partner through just a few simple steps. Registration can only be completed using a smartphone.


Please note that your registration will be processed by the ShopeeFood team within 3 - 4 working days. Registration submission will be accepted only once. Multiple registrations will not be accepted.


Please refer to the initial criteria below for your account opening:

  • Aged 18 years and above

  • Ensure you are in a ShopeeFood operation area:

    • Klang Valley

    • Johor Bahru

    • Pulau Pinang

    • Sabah

    • Perak

    • Melaka

    • Negeri Sembilan

    • Sarawak

    • Pahang
    • Terengganu

Steps to download the Driver App:

  1. Go to the App Store (iOS) or Play Store (Android)
    Download iOS here:
    https://apps.apple.com/my/app/shopeefood-driver-my/id1577944650
    Download Android here:
    https://play.google.com/store/apps/details?id=com.shopee.foody.driver.my

  2. Type ShopeeFood Driver MY in the search bar

  3. Download the application

  4. For more information, please refer to this link:
    https://sites.google.com/shopee.com/shopeefooddrivermy/daftar/download-driver-app


Please follow the steps below to register.

_(ENG) Overall Flow v2.png

1. ACCOUNT REGISTRATION

REMINDER: This self-registration is only for applicants who wish to register for a Delivery Partner account for the first time.

(ENG) 02_Creating Account.png

(ENG) 03_Creating Account (2).png

2. SELF-DECLARATION & GPS COORDINATION

(ENG) 04_Self Declaration form & GPS set up.png

3. DOCUMENT SUBMISSION

(ENG) 05_Document Submission 2024 v2.png

(ENG) 06_Document Submission (Failtag).png

(ENG) 07_Document Submission.png

(ENG) 08_Document Submission 2024 v2 (2).png

(ENG) 09_Document Submission 2024 v2 (3).png

*You must pass the document submission process before starting the Delivery Partner training.

4.  BASIC TRAINING FOR DELIVERY PARTNERS

(ENG) 10_Onboarding & Halal Test (OT) 2024 v2.png

(ENG) Onboarding & Halal Test (OT) 2024 v2.png

4B) HALAL COMPLIANCE TEST FOR SHOPEEFOOD DELIVERY PARTNERS

(ENG) Onboarding & Halal Test (HT) 2024 v2.png

5) COMPLETE DOCUMENT SUBMISSION AND PASS THE TEST

(ENG) Document submission complete 2024 v3.png

6) PURCHASE OF BASIC EQUIPMENT

You can purchase basic equipment in 2 ways:

  • Visit the nearest DPC (Klang Valley only).

  • Online purchase (via Shopee Seller Centre)

7) RESUBMISSION OF DOCUMENTS

7A) EXAMPLE OF SCREENSHOT FOR INCOMPLETE DOCUMENTS:

(ENG) 14_Document Submission 2024 v2 (4).png

7B) Example of Incomplete Document Screenshots

  • Example of a blurry selfie.
  • Example of failure or not taking the basic training.

(ENG) 15_sample Fail tag documents.png

7C) WHAT ACTIONS SHOULD BE TAKEN IF YOU FAIL?

Please refer below for further actions in both scenarios:

(ENG) 16_Fail doc submission and tests.png



8) OTHER REASONS FOR UNSUCCESSFUL REGISTRATION


8A) PLEASE REFER BELOW FOR ADDITIONAL EXAMPLES OF REASONS FOR UNSUCCESSFUL REGISTRATION.


Examples:


  • Under 18 years old.

  • Your account is blacklisted.

  • Duplicate IC number.

  • Did not verify you are under 60 years old.

  • Did not submit a health report for those over 60 years old.


(ENG) 17_sample Additional highlights.png

(ENG) 18_sample Additional highlights (2).png



 

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