Hi, how can we help?

One Shopee Account is an initiative created by Shopee that allows merchants to access various Shopee features and services with just one account.

By updating the account details, merchants can now link their business accounts with their existing Shopee App.

IMPORTANT A mobile phone number is required in order to validate your account via OTP Authentication. Avoid using a landline number as it cannot receive any OTP Authentication message. Here are more questions that you may refer to:

How to link my Shopee Partner account with my existing Shopee account?

How to link my admin account with a new mobile number?

I only have the app access as staff, how can I update my mobile number for my access?

I cannot provide a different mobile number, can I still link my account using different method?

Can I still link my business account if I don’t have any Shopee account?

What if I do not want to link my account yet?

Can I link my account using the EDC device?