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For order status inquiries, may refer to the below step:

⚠️ Note
- If you notice the provided ETA (estimated time of arrival) changes while waiting for your order, it's possible that your order may be delayed. Here are some suggested solutions for you:
- Chat or call your delivery partner from the order page
- If you have not received a response or observed no movement from the delivery partner on the map (for approximately 15 minutes after pick-up), please do not hesitate to reach out to the ShopeeFood Customer Service Team. - To avoid potential delivery delays, it is advisable to plan your meals ahead and order outside during non-peak hours to ensure timely delivery.
- For Domino’s order-related concerns, kindly contact Domino’s to check further via this form or contact them at 1300-888-333.