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[Payment] How do I use Sequential Payment?

English | Bahasa Malaysia 
 
Sequential payment provides users with at least 2 methods for direct payment in the Apple App Store, Google Play, Huawei App Gallery, Youtube Premium, and Spotify checkout. If the first payment method chosen has an insufficient balance or limit, the second payment method will be used for the transaction attempt. 
 
How to enable Sequential Payment?
 
Sequential Payment 1.gif
 
Step 1: At the authorisation page, change the payment type to Sequential Payment
Step 2: Click on the ‘OK’ button when the pop-up message appears
Step 3: Click the toggle to enable sequential payment 
Step 4: Select the ‘Confirm’ button
 
💡 Tip: 
 
  • Make sure your Allow SPayLater toggle is enabled for sequential payment transactions
  • Double-check to ensure that you have enabled and submitted the necessary documents for the activation of SPayLater
 
How to adjust payment method priority?
 
Sequential Payment 2.gif
 
Step 1: Go to your ShopeePay page, click on the settings button
Step 2: Select Linked Apps/Services
Step 3: Click on Payment Method Priority
Step 4: Click on ‘Edit
Step 5: Drag the bar to arrange the priority sequence
Step 6: Click on ‘Save
 
⚠️ Note:
 
  • Existing single payment-linked app records will not be affected by any changes in payment method priority.
  • Some merchants may not have SPL acceptance or sequential payment enabled which will result in a single payment method
  • Users who have not activated SPayLater or are denied from using SPayLater will not see the option for SPayLater as a sequential payment method.
 
How do I disable the Sequential Payment method? 
 
Sequetial Payment 3.gif
 
Step 1: Go to the respective merchant and select ‘Sequential Payment
Step 2: The payment type page will then be displayed
Step 3: Toggle off ‘use sequential payment method
Step 4: Select your preferred Single Payment method
Step 5: Click on Confirm
Step 6: Click the ‘I Agree’ 
 
Learn more about Seqeuntial Payment by clicking on the highlighted link. 
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