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[Account Safety] How to delete a deceased family member’s Shopee account?

English | Bahasa Malaysia

To terminate the Shopee account of a deceased family member, kindly provide the following documents to confirm your relationship and executorship: 

  • Name of the person requesting
  • Shopee username of the person requesting
  • Shopee username of the account to be terminated
  • Relationship with account owner
  • Proof of Relationship
  • Front and back copies of the Identification Card (Requestor)
  • Front and back copies of the identification Card (Account Owner)
  • Death Certificate
  • Wasiat/Faraid Certificate (For Muslims)
  • Grant of Probate/Will  (For Non-Muslims) 
  • Letter of Administration

Once you have gathered all the necessary documents, please submit your request to our Live Agent, available 24 hours a day.
  
For further assistance, please contact us through the channels provided at the bottom of the page. 
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