English | Bahasa Malaysia
The Driver Rating system is important to ensure that the quality of service provided by ShopeeFood Delivery Partners is at its best. This system allows ShopeeFood to assess customer satisfaction with the service provided.
Furthermore, a high rating will give you access to special incentives, benefits, and more.
How Delivery Partner Ratings are Calculated
How to Improve Your Rating?
Driver Assessment Diagram
If you have any questions regarding your Rating, you can contact our Customer Service via Live Chat