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SLoan Xtra Product Overview

1. [SLoan Xtra] What is SLoan Xtra? 

2. [SLoan Xtra] What is the difference between SLoan and SLoan Xtra?

3. [SLoan Xtra] Who is eligible for SLoan Xtra?

4. [SLoan Xtra] Why can't I see SLoan Xtra on my Shopee app? 

5. [SLoan Xtra] What is the interest rate, fees and charges related to SLoan Xtra?

6. [SLoan Xtra] Why is the SLoan Xtra term loan amount offered to me less than the requested amount on the activation page? 

7. [SLoan Xtra] Will the interest rate change within the loan tenure?

SLoan Xtra Application and Financing

1. [SLoan Xtra] How do I apply for SLoan Xtra?

2. [SLoan Xtra] How long will it take to get my confirmed SLoan Xtra offer?

3. [SLoan Xtra] How long is the SLoan Xtra offer valid for? 

4. [SLoan Xtra] What if my SLoan Xtra application is rejected?

5. [SLoan Xtra] Can I activate both SLoan and SLoan Xtra?

6. [SLoan Xtra] Do I need to provide any documents?

7. [SLoan Xtra] Where can I view and accept my loan offer?

8. [SLoan Xtra] Can I view and download the signed loan agreement and stamp duty certification?

9. [SLoan Xtra] How do I request for a new term loan under SLoan Xtra? 

10. [SLoan Xtra] Where can I view my loan application status?

11. [SLoan Xtra] Can I edit my loan amount and tenure?

12. [SLoan Xtra] Why is the loan amount not fully disbursed to my chosen disbursement account?

13. [SLoan Xtra] Can I make multiple SLoan Xtra requests?

14. [SLoan Xtra] How fast is the loan disbursement?

15. [SLoan Xtra] e-Invoice FAQ

SLoan Xtra Financing Payment

1. [SLoan Xtra] How do I pay the instalment of SLoan Xtra?

2. [SLoan Xtra] When is the instalment due date of SLoan Xtra?

3. [SLoan Xtra] What happens if I pay extra on top of my instalment amount?

4. [SLoan Xtra] Is there a late payment charge?

5. [SLoan Xtra] Can I make an early repayment? Would there be any additional charges?

6. [SLoan Xtra] How do I make full/partial early repayment? 

SLoan Xtra Customer Service Support

1. [SLoan Xtra] Can I edit my personal details?

2. [SLoan Xtra] How do I reach out to Shopee Customer Service?