Frequently Asked Questions (FAQ):
Question | Answer |
---|---|
1. Are all users eligible for YouTube Shopping voucher? | Yes. All Shopee users are eligible for YouTube Shopping voucher. |
2. Can I stack my YouTube Shopping voucher with other vouchers? | Yes! The YouTube Shopping voucher can be stacked with Sellers voucher or Free Shipping Discount during checkout. |
3. Is it safe to click on Shopee product tags in YouTube videos? | Yes. Clicking on tagged Shopee products in YouTube videos is completely safe and secure. |
4. How do I checkout with the YouTube Shopping voucher? | At checkout, navigate to the “Platform Vouchers” section and select the YouTube Shopping voucher before completing your purchase. |
5. Will I be charged extra for buying through a YouTube link? | No. There are no additional fees for purchasing through a YouTube link. |
6. Can I checkout from any YouTube content with a YouTube Shopping voucher? | No, YouTube Shopping voucher is only applicable for products from our YouTube content creators with the YouTube Shopping tag*. 🚫 Not applicable for products added to the cart or checkout from the video description and the comments section. |
7. Can I support my favourite YouTubers by purchasing through tagged links? | Yes! Purchases made through tagged product links directly support the content creators. |
8. Can I return items purchased via YouTube Shopping links? | Yes. All standard Shopee return and refund policies apply to purchases made through YouTube Shopping links. |
9. Will my exclusive YouTube Shopping voucher be reimbursed if my order is cancelled or refunded within the voucher’s validity period? | Yes. If your order is cancelled or refunded within the voucher’s validity period, the YouTube Shopping voucher will be reimbursed to your account within the voucher’s validity period. |