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[ShopeeVIP] What is ShopeeVIP?

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Shopee VIP is a subscription plan providing users with exclusive benefits and savings when shopping on Shopee. 
 
Free 1-Month Trial

All Shopee users who subscribe to Shopee VIP are eligible for a free 1-month Shopee VIP trial. During this period, you will be able to enjoy all Shopee VIP benefits at no cost.

After the trial period ends, your Shopee VIP paid subscription will automatically commence and the payment cycle will begin. You may cancel your subscription at any time, including during the free trial.

How to Subscribe to ShopeeVIP:

  1. Go to the Me page and select ShopeeVIP
  2. Click Get It Now
  3. Proceed to checkout

After Purchase:

  1. Upon a successful order, you will receive a push notification on your phone.
  2. The ShopeeVIP vouchers will be automatically added to your Voucher Wallet within 24 hours of subscription. After the first subscription cycle, vouchers will be credited to your Voucher Wallet at the beginning of every subscription cycle.
  3. Go to your Voucher Wallet to view your available vouchers.
  4. Free Shipping Vouchers are valid for 31 days upon being credited into your Voucher Wallet.
  5. Daily Vouchers are valid for 1 day and will be credited to your Voucher Wallet every day.
  6. Please read the terms and conditions of the vouchers prior to use. 

Payment and Renewal:

  1. ShopeeVIP is a monthly subscription plan providing subscribers with exclusive benefits
  2. After the end of the free trial, your subscription to ShopeeVIP is auto-renewed indefinitely at the periodic intervals nominated by you until the subscription is either cancelled by you or terminated by us in accordance with these Subscription Terms.
  3. You may cancel your subscription at any time. If you cancel your subscription during a subscription cycle, your payment for that cycle will not be refunded. Unless otherwise indicated, cancellation will take effect from the end of the subscription cycle in which you cancel. In the meantime, you may still use the remaining unused ShopeeVIP vouchers in your voucher wallet until the end of the subscription cycle.
  4. Once cancelled, you may resubscribe to ShopeeVIP at any time.
  5. You may set a sequential payment selection by going to the ShopeePay page -> ‘Me’ -> ‘Settings’ -> ‘ShopeePay Linked Services’. If you do not set a sequential payment, Shopee will set one for you, and you hereby agree to such a sequential payment set. You may change your sequential payment selection at any time. 
  6. The subscription fee for ShopeeVIP will be automatically deducted at the periodic interval nominated by you on the first day of each subscription cycle, following a sequential payment selection set by you (if applicable). By subscribing to ShopeeVIP, you agree to pay the subscription fee and authorise Shopee to auto-deduct the ShopeeVIP subscription fee based on your chosen payment method and/or sequential payment selection.
  7. If an auto-deduction attempt fails, the Shopee system will proceed to deduct payment from the next available payment method in order of your sequential payment selection. If all available payment methods fail, your subscription will be suspended
  8. If all payment methods fail, your subscription will be cancelled. You may subsequently initiate a new subscription manually at any time (refer to “How to subscribe to Shopee VIP”). 

Cancellation:

  1. You may cancel your subscription at any time by clicking the Me Page > ShopeeVIP > Cancel Subscription > Confirm.
  2. Please refer to the ShopeeVIP terms and conditions regarding cancellation before proceeding to cancel your subscription. 

Benefits:

 

Please refer to the table below for the benefits of ShopeeVIP.

 

Shopee Vouchers 

Discount vouchers

· Daily 25% Off No Min Spend Vouchers

 

Shipping vouchers

· 99x Free Shipping Vouchers Fulfilled By Shopee & Buyer Self Collection No Min Spend Cap RM5

 

ShopeeFood Vouchers

· Shopeefood Delivery and Discount Vouchers

SPL benefits

· SPayLater New User Voucher

Other benefits

Priority Customer Service*
Partnership benefits

This table of benefits was last updated on 29 December 2025.

 

The Post Purchase Voucher Page shall serve as the page showing the most updated benefits. (Note: This page is only accessible via mobile devices.)


*For Priority Customer Service, depending on the number of cases received by our Premium Agents, there is a chance your case may be handled by normal agents (High Priority). 

 

Important Notes:

  1. ShopeeVIP benefits, price, and plan may vary depending on the promotional period.
  2. Voucher validity can be found in the Terms and Conditions on the My Vouchers page.
  3. If a voucher expires unused, it will automatically become invalid and cannot be redeemed for cash.
  4. e-Invoice for ShopeeVIP subscriptions may be requested starting from 22 Oct 2025. 
  5. Learn more about ShopeeVIP by checking the What is ShopeeVIP page.
  6. Before subscribing to ShopeeVIP, please read the ShopeeVIP Terms and Conditions. 
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