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[ShopeeFood] Frequently Asked Questions

  1. [ShopeeFood] What is ShopeeFood?
  2. [ShopeeFood] Why can't I access ShopeeFood?
  3. [ShopeeFood] Are there any discount vouchers for ShopeeFood orders?
  4. [ShopeeFood] How do I place an order on ShopeeFood?
  5. [ShopeeFood] Can I make multiple ShopeeFood orders at the same time?
  6. [ShopeeFood] What is the Service Fee on the checkout page on ShopeeFood?
  7. [ShopeeFood] I have issues paying for my ShopeeFood order
  8. [ShopeeFood] What should I do if I pay for the same order twice?
  9. [ShopeeFood] What to do if I haven't received the order but the ShopeeFood Delivery Partner has completed the order status?
  10. [ShopeeFood] How do I rate a ShopeeFood Merchant or tip our Delivery Partner?
  11. [ShopeeFood] How can I request for a refund?
  12. [ShopeeFood] Why is my order not assigned to any Delivery Partner?
  13. [ShopeeFood] Delivery Partners are different from those listed in the ShopeeFood application
  14. [ShopeeFood] I received a wrong/incomplete ShopeeFood order
  15. [ShopeeFood] What should I do if I waited too long for a ShopeeFood order?
  16. [ShopeeFood] I want to report an issue regarding ShopeeFood Delivery Partner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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