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[ShopeeFood Merchant] How to Manage Store Opening and Pause Orders?
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You can update your shop availability to either open or pause using the Partner App. This allows you to manage incoming food orders, especially during peak hours or when there is a high volume of pending orders.
1. Go to the 'Order' tab and tap the 'Opening Status' bar.
2. Click 'Pause Store' if you want to temporarily pause your store.
3. Choose a duration to pause your store: 30 minutes, 60 minutes, or for the rest of the day, and tap 'Done'.
If you wish to unpause your store and start receiving orders again, tap 'Unpause', as shown in the example image below.
⚠️ Note:
Merchants can only pause the store for up to a day! For longer durations, set a special hour instead. Learn how to set it up HERE.
Merchants can only pause the store for up to a day! For longer durations, set a special hour instead. Learn how to set it up HERE.
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