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It is important to always be notified of new incoming ShopeeFood orders, as well as key updates regarding ShopeeFood and ShopeePay that may be important to you.

Kindly ensure that you have adjusted the correct settings on your device and partner app to receive our notifications.

Go to your respective device settings, select the Shopee Partner App, and ensure you have turned on all forms of notifications that are relevant to your business.  

Langkah 1: Klik Ikon di penjuru kanan atas
Langkah 2: Klik pada tab Umum
Langkah 3: Klik Tetapan Notifikasi
Langkah 4: Aktifkan semua notifikasi yang berkaitan dengan perniagaan anda

💡 Tip:

It is also recommended that you do not turn on the silent mode of your device to ensure that you don’t miss any update notifications when you are busy.

If you are still experiencing troubleshooting issues with ShopeePartner App notifications, please contact our ShopeeFood Customer Service via chat.