Hi, how can we help?

Your safety is always our concern. We always make sure that our delivery partner’s information is always the same as what is stated in the application. The delivery partner may only use the appropriate vehicle and the delivery partner cannot transfer the account to another person.Let ShopeeFood Team know if you find your driver is different from those listed in the app via Chat.

1. Order details
2. Proof of the delivery partner arrived is not the same as shown on application [vehicle registration details, name of delivery partner, mobile number, etc]