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[ShopeeFood Merchant] Will I receive any kind of reports in order to track and view my food order & transactions for the day?
English | Bahasa Malaysia
Transaction reports are prepared automatically at the end of each day. Merchants will receive their daily settlement reports once the report is ready through the email they signed up in the submission.
Report will consist of transactions that are made between 00:00 - 23:59 from the previous day. The report will clearly showing the order amount and service fee charged for all orders made for the day.
Should you have any inquiries or concerns on the fee charged in the reports, kindly provide contact our customer service and provide the transaction ID / order ID inside the transaction reports for investigation.
Note: Above is an example illustration that displays how merchant will receive the transaction report in an email sent automatically daily by an automated system