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[ShopeeFood] Why is my ShopeeFood order delayed?

English | Bahasa Malaysia

We apologise for the delays you are facing in receiving your ShopeeFood order. We understand how important it is to have your food delivered on time, especially when you're hungry and we are working to ensure your order arrives as quickly as possible. We apologise for any inconvenience caused and our delivery partners are doing their best to minimize your order delays. 

For real-time updates on your order status, check the Shopee app. If you noticed any changes in the estimated time of arrival (ETA) while waiting for your food to arrive, it might be due to the various reasons below:


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⚠️ Note:

 

  • For Domino’s order-related concerns, kindly contact Domino’s to check further via this Form or contact them at 1300-888-333.
  • If you're wondering why you can't cancel your ShopeeFood order, you can learn more about the cancellation process HERE.
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