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[ShopeePay] What if my ShopeePay balance is insufficient during a transaction?

English | Bahasa Malaysia

 

If you do not have enough funds in your ShopeePay account, the transaction will not take place. Here are some examples:

 

  • You'll be unable to pay for your orders on Shopee via ShopeePay
  • Your payment bills will be suspended if there are insufficient funds on the bill's due date
  • You'll be unable to pay ShopeePay merchants for your offline transaction
  • You'll be unable to transfer funds to your friend

 

Top up your ShopeePay balance before making another payment attempt. If you're trying to make a payment for an order on Shopee, you can also choose another payment method.

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