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[ShopeeFood Merchant] What should I do if I receive more than 3 suspicious orders from the same buyer?
English | Bahasa Malaysia
We understand how frustrating it can be to receive suspicious orders from a buyer. Don't worry! You can reach out to ShopeeFood Customer Service via chat and provide the following details:
- Order ID
- Active phone number
- Registered email address
- Buyer’s username
- Buyer’s phone number / registered email
- Supporting evidence (e.g., photos or videos)
Our team will review your case and assist you accordingly.
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