English | Bahasa Malaysia
Cash on delivery is Shopee's new payment method aimed to provide buyers with an additional payment option that is convenient and reassuring. You will have the option to make payment only when receiving your order.
Follow the steps below to learn how to pay with COD:
Step 1: Click on Payment Option at the checkout page
Step 2: Select Cash on Delivery
Step 3: Click on CONFIRM
Step 4: Click on Place Order
Once you have placed your order, your order will be found under the To Pay tab under My Purchases for 2 hours (COD Confirmation Period). You may cancel the order during this period.
If you wish to change your payment channel, kindly cancel your order and make another purchase using your new desired payment method.
After the COD Confirmation Period, your order will be moved to the To Ship tab under My Purchases and the seller will be informed to ship out your order. You will not be able to complete the order until the courier has delivered your order.
When the courier delivers your order, you are to make payment in cash to the courier directly. The courier will update your order to Delivered, after which you may complete your order in the app to release escrow to the seller.
Do note that the amount payable will be rounded to the nearest 5 cents when you pay with cash.