Hi, how can we help?

English | Bahasa Malaysia

The price of a product in your shopping cart may change due to the following reasons:

Products without variations:

1. The quantity added exceeds the purchase quantity limit for the discounted price.

If this happens, a reminder will appear on the product page to inform you that the discounted price cannot be applied if the quantity exceeds the limit.

To resolve this, purchase within the quantity limit to enjoy the current discounted price. Then, buy additional quantities in a separate order at the new price or original price.

Learn more about different quantities of stock available for the discounted price and other lower tier promotions. 

2. The quantity added exceeds the available stock for the discounted price.

This can occur when other buyers purchase the product, reducing the available stock. Once updated, there may not be enough stock for you to buy at the discounted price.
 
If the product is out of stock, it will move to the invalid section at the bottom of your cart.

3. The quantity in your cart is edited and exceeds the purchase quantity limit or stock available.

If you edit the quantity in your cart and it exceeds the limit or stock, a reminder will inform you of the price change.

Products with variations:

If you add multiple variations of the same product and increase the quantity of any variation, prices may change depending on whether a variation is selected:

• When not selected, each variation’s price may update to the non-discounted price if the total quantity (all variations) exceeds the limit/stock for the discounted price.
• When selected, a variation will show the current discounted price if the quantity is within the limit. The remaining unselected variation may show a different price if its quantity exceeds the limit/stock for the discounted price.