Hi, how can we help?
Shop with Shopee
Payments
Orders & Shipping
Returns & Refunds
ShopeeFood & ShopeePartners
Deals & Rewards
General
[KLIA Ekspres] How do I use my purchased KLIA Ekspres ticket?
English | Bahasa Malaysia
Once you have purchased your E-Ticket, you will be able to find the ticket from your order detail page or in the email confirmation sent to you as shown below.
To use the E-Ticket, you will need to:
1) At KL Sentral / KLIA / KLIA2, look for the KLIA Ekspres ticket counter. The gates are beside the ticket counters.
2) Scan your E-Ticket at the counter to pass through the gate and enter the boarding platform.
KLIA Ekspres train service operates daily, including weekends and public holidays. We have prepared the schedule as shown below for you to plan your journey smoothly.
Airport (KLIA & KLIA2) to City (KL Sentral):
First train departs at 04:55 hrs (from KLIA2), 05:00 hrs (from KLIA)
Last train departs at 00:55 hrs (from KLIA2), 01:00 hrs (from KLIA)
City (KL Sentral) to Airport (KLIA & KLIA2):
First train departs at 05:00 hrs
Last train departs at 00:40 hrs
Journey time: 28 minutes (KLIA – KL Sentral) & 33 minutes (KLIA2 – KL Sentral)
Do note that in the event if you accidentally purchased the ticket with a wrong destination, you can change your ticket destination without modifying the purchased tickets. The KLIA Ekspres ticket sector (KL Sentral – KLIA or KLIA2 and vice versa) is interchangeable as the point-to-point fare is the same. All you need to do is to get off at your desired destination.
However, all unused and expired KLIA Ekspres Ticket will not be refunded / replaced. Please do proceed to purchase a new ticket for your travel.
All KLIA Ekspres Tickets will be valid starting from the day of your purchase until the last day of the following month.
Example 1:
Day of purchase: 12th Jan 2020
Validity: Until 29th Feb 2020
Example 2:
Day of purchase: 30th Jan 2020
Validity: Until 29th Feb 2020
Below are some related articles we prepared for you as this may be helpful if you faced such issue during your E-Ticket purchasing processes.
1) How do I buy KLIA Ekspres ticket?
2) What is Deals, Vouchers & Bills by Shopee?
3) Can I ask for return/refund for my Offline Deals?
