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[Food & Services Vouchers] Why did my Food & Services Vouchers order status change to “Completed” when I have not redeemed/used my Food & Services Vouchers?

If you have purchased the voucher and found it to be "Completed", not to worry this is because all Food & Services Vouchers order statuses will be automatically changed to completed after 48 hours.


However, this does not affect the validity of the Food & Services Vouchers and you should still be able to enjoy the Food & Services Vouchers provided that :

  1. You have not “Swipe To Redeem” the Food & Services Vouchers before approaching the merchant at their storefront
  2. The Food & Services Vouchers have not expired. 
  3. To find out your order details, do try the steps below:


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