*The 15 Days Return period starts from the time of the first attempted delivery.
Please note that your Shopee Mall Returns will only be accepted if the following conditions are met:
- In the event that your return does not meet requirement(s), our Customer Service will notify you before sending it back to you. In this instance, your return request will be rejected and payment will be released to the seller. Returns are not applicable for all under garments, lingerie sets and swimwear (bikini sets & 1-piece suit) due to hygiene purposes.
- Refer here for more products which are not eligible for 15 days return.
- Buyers are required to ship out the items in 7 days after the return/refund request is raised.
You can find more information about Shopee Mall Return Policy here.