Mall Items that are exclude from 15 days return include:
- Digital goods - such as mobile top-up cards, audio or video recording or software;
- Goods that are perishable or may otherwise deteriorate or expire rapidly - such as groceries;
- Goods that are not suitable for return due to health protection or hygienic reasons - such as earrings, cosmetics, swimwear and undergarments; and
- Items sold by Non-Shopee Mall sellers.