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[ShopeePay] Is there a limit set for using ShopeePay?
English | Bahasa Malaysia
Your ShopeePay wallet holding and transaction limits are determined by the verification level of your account, as outlined in the table below. Transaction limits include top-up, order payment, transfer to other users, refunds, offline payments, and withdrawals.
Please verify your account to enjoy the privileges of a premium user today!
Account Type | Basic | Premium** | Premium |
Threshold for Wallet Holding Limit | RM2,999 | RM4,999 | RM9,999 |
Method of Verification | Not Verified | Upon completion of our standard KYC process | Upon completion of our e-KYC process |
Daily Transaction Limit | RM2,999 | RM4,999 | RM9,999 |
Monthly Transaction Limit | RM4,999 | RM4,999 | RM20,000 |
Annual Transaction Limit | RM59,999 | RM59,999 | RM120,000 |
** ShopeePay users who are verified before 13 November 2024 and have not completed the new e-KYC process.
⚠️Note: Starting 24 February 2025, new users who verify their ShopeePay account will only be granted access to the premium account.
Learn more about upgrading your account by reading our Help Center article How do I verify my ShopeePay account? Do note that any users on Android mobile OS lower than version 7.0 are restricted to a daily checkout limit of RM200. Given the user upgrades their mobile phone to a mobile phone with an OS version higher than 7.0, you will need to bind your account again to the new device.
Follow the steps below to bind your account to your new device:
Step 1: Go to the Me page
Step 2: Click on ShopeePay
Step 3: Enter the One-Time Password (OTP) sent to your mobile number
⚠️Note: The OTP page will trigger when logging in with a new device