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Hi users, we are currently experiencing a high volume of chats with live agents. Kindly expect queue time to exceed 10 mins while we connect you to an agent. Alternatively, we may advise you to check out our Help Centre or come back after an hour. Thank you for your patience.


Hot Questions

[Shopee Coins] I’ve made my purchases. When will I receive my Shopee Coins?
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[Seller Basics] How do I start selling on Shopee?
[Refund Request] When and how can I apply for a Return & refund?
[My Account] Why did I not receive my verification code/One-Time Password (OTP) via SMS?
[ShopeePay] How do I top up my ShopeePay balance?
[Order Cancellation] How will I get my refund for cancelled orders?
[Order Protection] What is Shopee Guarantee?
[Order Tracking] How do I check the status of my order?
[Seller Basics] What is Seller Education Hub?