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ShopeeFood offers insurance coverage to ensure you are protected from potential workplace hazards. Protect yourself by adhering to the terms and conditions outlined for making an insurance claim. Please note that this insurance operates on a pay-and-claim basis and coverage is only applicable during working hours.

*Subject to terms and conditions.

Claim Process

Step 1: Prepare the Required Documents According to the Case/Condition

• Please print and fill out the following forms:
  
  

• Claim Form (PA Form) [BM]

• Claim Form (PA Form) [ENG]

• E-payment Form [BM]

• E-payment Form [ENG]

Step 2: Scan and Email Documents

• Scan the relevant documents and email them to claim@policystreet.com within 14 days from the date of the accident.

Step 3: Submit Original Documents

• Send the original required documents to the following address:

Attn: William Lanyun / Michael Gopalan
Group Corporate Business Dept

Tune Insurance Malaysia Berhad,
Level 8, Wisma Tune, No. 19,
Lorong Dungun, Damansara Heights,
50490 Kuala Lumpur Malaysia.

Please note that the estimated time for feedback and claim confirmation from our side - A statement will be provided within 7 working days from the date of receiving the last complete document. For Finance TAT payments, it is within 3 - 5 working days.