Hi, how can we help?

[ShopeeFood Merchant] How to manage Out of Stock dishes via Partner App?

Running out of ingredients? No worries! You can now mark dishes as 'Unavailable' in the Partner App to prevent customers from ordering dishes you can’t prepare. This helps reduce cancellations and keeps your store running smoothly.

 

 

3 options are available for the merchant to choose according to their needs when they toggle off the ‘stock availability of a dish, an option group, or an option :

 

Mark Dish as Unavailable 

Description

Today

The dish would be out of stock from the moment to 23:59:59 of the day

Turn Off Forever

The dish would be out of stock until the user toggle on the 'stock availability‘

Other Time

A date & time picker would be displayed and the dish would be out of stock from the start time until the end time.

 

What if the dishes is out of stock after receiving the order? Click here to learn how to handle this situation.

Are you satisfied with the article?
Satisfied
Unsatisfied