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Your voucher will be credited back to your account if the order is canceled by the rider/merchant/ShopeeFood depending on the voucher’s validity period.

Notes

Your voucher will not be credited to your account if the voucher is only valid from 3 pm to 6 pm and was canceled at 6.30 pm.

Please refer to this article “Where can I find my claimed vouchers?” in order to find your claimed vouchers in ShopeeFood.