Shopee MY Help Center
Shopee Policies
Hi, how can we help?
SLoan FAQ
English | Bahasa Malaysia
SLoan Product Overview
- [SLoan] What is SLoan?
- [SLoan] Is SLoan a licensed product in Malaysia?
- [SLoan] How do I activate SLoan on the Shopee app?
- [SLoan] Who is eligible for SLoan ?
- [SLoan] Why can't I see SLoan on my Shopee app?
- [SLoan] Why is my approved and granted credit limit lesser than the stated amount in the activation page?
- [SLoan] Can I apply to increase my available SLoan credit limit?
- [SLoan] What are the fees related to SLoan?
- [SLoan] Will the interest rate change within the loan tenure?
SLoan Activation and Withdrawal
- [SLoan] What is the difference between activation and withdrawal of SLoan?
- [SLoan] What is the minimum loan amount?
- [SLoan] Can I view the signed loan agreement and stamp duty certification?
- [SLoan] How do I check the Loan ID?
- [SLoan] How to withdraw SLoan?
- [SLoan] Why is the loan amount not fully disbursed to my chosen disbursement account? What are the fees involved?
- [SLoan] Can I make multiple loan withdrawals?
- [SLoan] How fast is the loan disbursement?
SLoan Repayment
- [SLoan] How do I pay the installment of SLoan?
- [SLoan] When is the repayment due date of SLoan?
- [SLoan] What happens if I can't repay?
- [SLoan] Can I make an early repayment? Would there be any additional charges?
- [SLoan] How do I make full/partial early repayment?
- [SLoan] What happens if I pay extra on top of my installment amount?
- [SLoan] How do I view my repayment history?
SLoan Customer Service Support
- [SLoan] Can I edit my personal details for my SLoan application?
- [Customer service] How do I contact Shopee Customer Service?
SLoan is a service provided by SeaMoney Capital Malaysia Sdn Bhd.
Was this article helpful?
Yes
No
Do You Have Any Other Questions?
Have a chat with us
Shopee: 24Hours, Shopeefood: 7am-10pm
Give us a call
Shopee: 8am-7pm
