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SLoan Product Overview

• [SLoan] What is SLoan?
• [SLoan] Is SLoan a licensed product in Malaysia?
• [SLoan] How do I activate SLoan on the Shopee app?
• [SLoan] Who is eligible for SLoan ?
• [SLoan] Why can't I see SLoan on my Shopee app?
• [SLoan] Why is my approved and granted credit limit lesser than the stated amount in the activation page?
• [SLoan] Can I apply to increase my available SLoan credit limit?
• [SLoan] What are the fees related to SLoan?
• [SLoan] Will the interest rate change within the loan tenure?

SLoan Activation and Withdrawal

• [SLoan] What is the difference between activation and withdrawal of SLoan?
• [SLoan] What is the minimum loan amount?
• [SLoan] Can I view the signed loan agreement and stamp duty certification?
• [SLoan] How do I check the Loan ID?
• [SLoan] How to withdraw SLoan?
• [SLoan] Why is the loan amount not fully disbursed to my chosen disbursement account? What are the fees involved?
• [SLoan] Can I make multiple loan withdrawals?
• [SLoan] How fast is the loan disbursement?

SLoan Customer Service Support

• [SLoan] Can I edit my personal details for my SLoan application?
• [Customer service] How do I contact Shopee Customer Service?