Hi, how can we help?

Kindly note that this feature is currently available to selected users only.

If you’re in a situation where your menu suddenly runs out while preparing an order for your customer, you can edit your customer’s order accordingly. Kindly follow the steps below.

REMINDER

There are a few things you need to take note of before editing your customer’s order:

1. First thing first, make sure to call the customers and let them know that you run out of the items that they ordered 
2. Once the customers are informed, you may remove some of the items that are out of stock from the order list. However, you cannot remove all items from the list.

If you need to cancel the entire order, kindly fill out this form for assistance How to edit order if the menu is unavailable

The reduced price in the total order will be refunded back to the customer.