Hi, how can we help?

[ShopeeFood Merchant] I received the error message “No account found linked with this phone number/email” while attempting a password reset in Partner App, what should I do in this situation?

You might not registered your business yet with us. Start becoming one of our ShopeeFood or ShopeePay merchants by submitting your business application via our dedicated website here

However, if you believe this is a mistake and wish to retrieve your login account information in the Partner App, you may contact us via the channels below and prove us your registered merchant name, phone number & email. We will attend to your enquiries as soon as possible. 


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