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[ShopeeFood Merchant] How to submit an Appeal for violations?
English | Bahasa Malaysia
If you have received a violation notice, don't worry—this guide will walk you through the steps to submit an appeal and resolve the issue efficiently.
- On the penalty page, click on the penalty points for which you want to submit an appeal.
- Click on the appeal button on the top right corner of the violation page.
- Select 'Submit an Appeal', and you will be redirected to an appeal form that you need to fill out.
Appeals for suspensions less than 2 days will not be entertained.
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