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[Non-Shopee Supported Logistic] What is Non-Shopee Supported Logistic (Buyer Selected Courier)?
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Non-Shopee Supported Logistic (Buyer Selected Courier) is a newly introduced feature that empowers buyers to choose their selected courier service for delivery, enhancing flexibility and satisfaction throughout the purchasing journey.
⚠️ Note:
- The Buyer Selected Courier Channel is available only in West Malaysia for selected sellers and delivery areas.
The concept behind Buyer Selected Courier is simple yet impactful. It gives buyers the freedom to choose their preferred courier with the benefits below:
Enhanced Flexibility: With the Buyer Selected Courier Channel, buyers can pick a courier that aligns with their specific requirements. Whether they prioritise speed, reliability, or affordability, they can choose the courier service that best meets their needs.
Improved Transparency: Businesses promote transparency in the shipping process by allowing buyers to choose their selected courier. Customers can track their orders more effectively and gain insight into the status of their deliveries, leading to greater trust and satisfaction.
Enhanced Flexibility: With the Buyer Selected Courier Channel, buyers can pick a courier that aligns with their specific requirements. Whether they prioritise speed, reliability, or affordability, they can choose the courier service that best meets their needs.
Improved Transparency: Businesses promote transparency in the shipping process by allowing buyers to choose their selected courier. Customers can track their orders more effectively and gain insight into the status of their deliveries, leading to greater trust and satisfaction.
How to Choose Buyer Selected Courier as a Shipping Option?
Step 1: Add product to your Cart from the product page
Step 2: Find Shipping Instructions under the shipping option in the Checkout page
Step 3: Arrange a courier option with the seller via Shopee’s Chat Feature
Step 4: Seller will update Tracking Information when your order has been shipped
Step 2: Find Shipping Instructions under the shipping option in the Checkout page
Step 3: Arrange a courier option with the seller via Shopee’s Chat Feature
Step 4: Seller will update Tracking Information when your order has been shipped
⚠️ Note:
- Please note that you are given a 6-hour window to select your preferred courier option after the order is placed.
Here are some frequently asked questions (FAQ) about Buyer Selected Courier:
1. What is Non-Shopee Supported Logistics (Non-SSL)?
Non-Shopee Supported Logistics (Non-SSL) refers to third-party logistic providers that have not integrated their system with Shopee. Shipping options by non-Shopee Supported Logistics include sellers' own delivery fleet, buyer selected courier, and other logistic providers.
2. How does Buyer Selected Courier work?
Sellers offer buyers a selection of courier services to choose from after checkout. Buyers can select the courier that best meets their needs, such as speed or reliability.
3. What is the shipping fee charged to customers for this channel?
The shipping cost may vary depending on the courier selected by the buyer. Sellers should provide transparent/reasonable pricing information to buyers to avoid any confusion.
4. Can buyers track their orders with Buyer Selected Courier?
Buyers should be able to track their orders using the tracking information provided by the chosen courier service from the seller offline.
1. What is Non-Shopee Supported Logistics (Non-SSL)?
Non-Shopee Supported Logistics (Non-SSL) refers to third-party logistic providers that have not integrated their system with Shopee. Shipping options by non-Shopee Supported Logistics include sellers' own delivery fleet, buyer selected courier, and other logistic providers.
2. How does Buyer Selected Courier work?
Sellers offer buyers a selection of courier services to choose from after checkout. Buyers can select the courier that best meets their needs, such as speed or reliability.
3. What is the shipping fee charged to customers for this channel?
The shipping cost may vary depending on the courier selected by the buyer. Sellers should provide transparent/reasonable pricing information to buyers to avoid any confusion.
4. Can buyers track their orders with Buyer Selected Courier?
Buyers should be able to track their orders using the tracking information provided by the chosen courier service from the seller offline.
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