Here are some of the reasons why your account is blocked or frozen:
Suspicious Activity Our system will automatically block your account if it notices any suspicious activity that could jeopardise your account and safety. Suspicious activities include: - Multiple login attempts to your account
- Suspected hacking attempts
- Unusual sign-in or new device
- Changes to your username or password
Breach of Shopee’s Policies Users who violate one or more of our policies will face account limitations or permanent suspension. Violations of Shopee’s policies include: - Exploiting vouchers and/or promotions
- Participating in scams
- Generating fake orders
- Other fraudulent activities
Learn more about Shopee’s Terms of Service to better understand how to avoid breaching policies.