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[Digital Product] Personal Accident Insurance - Purchase and Quotation
Starting 26th of August 2024, all Shopee users can enjoy Free Personal Accident Insurance with one-month coverage, underwritten by Zurich. This exclusive offer is limited to one redemption per Shopee account, don't miss out on this valuable protection!
1. How do I redeem the Free Personal Accident Insurance on the Shopee platform?
Step 1a: Shopee App: Launch Shopee App, select Me icon and then My Insurance. Click the Free Personal Accident BannerStep 1b: ShopeePay App: Launch ShopeePay App, select Home icon and then āInsuranceā tab. Click the Free Personal Accident Banner.
Step 2: Click on āRedeem Nowā, then fill in your personal information
Step 3: Successful Redemption
Basic / Gold Personal Accident
1. How do I purchase Personal Accident Insurance on the Shopee platform?
Option 3: ShopeePay App: Launch the ShopeePay App and click on the āInsuranceā tab.
- ShopeePay
- SPayLater
- Credit/Debit Cards
- Online Banking
Limited to one redemption per Shopee account and the user must be
Malaysian; and
Aged from eighteen (18) years old to sixty-five (65) years old. Ages refer to the personās age of the next birthday.
3. Who can purchase Basic / Gold Personal Accident Insurance on the Shopee platform?
- Malaysian; and
- Age Limit for Insured Person(s): You and/or your spouse must be between eighteen (18) years old and seventy (70) years old, and your child must be between thirty (30) days old and seventeen (17) years old. Ages refer to the personās age of the next birthday.
Type | Amount |
Commission | 25% of premium |
Service Tax | 8% of premium |
5. Can I purchase the Personal Accident Insurance for others in the same order?
For Basic / Gold Personal Accident - No, due to the nature of the product, you are only allowed to purchase Personal Accident Insurance for your spouse/child in the same order. However, you can still buy Personal Accident Insurance for someone else in a different order.
6. How do I know my Personal Accident Insurance is effective?
You will be able to view your policy on the Shopee App, under View E-policy following the steps below:
Step 1: Go to Shopee App
Step 2: Click on the Me tab
Step 3: Select My Insurance
Step 4: Click on Personal Accident
For Basic / Gold Personal Accident only, you will additionally receive a confirmation e-mail from Zurich.
7. Why is my policy status cancelled?
In the event that Zurich rejects your purchase and is not able to issue the policy, you will receive an unsuccessful purchase email from Zurich and the policy status will become cancelled. You will also then receive a refund from Shopee via your original payment method.
Please note that if you purchase for your spouse and/or child and the purchase is rejected by Zurich, the entire order will be cancelled and refunded.
8. Why is my redemption of the Free Personal Accident unsuccessful?
You may not meet the current eligibility criteria for the Free Personal Accident.
9. Can the policy be renewed at the end of the insurance coverage period?
Free Personal Accident
The insurance is non-renewable after the end of the one (1) month plan.
Basic / Gold Personal Accident
The Personal Accident Insurance is a non-renewable insurance. However, you may purchase a new policy when your existing coverage expires.
