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You can utilise Flash Express as a Shopee Free Return courier for items weighing 50kg and below, effective 6 September 2024.
Once your return request is approved, you can return the item(s) to the seller within 5 days using Shopee Free Returns with Flash Express at zero shipping cost.
Here's how to enjoy Free Returns with Flash Express:
1. Raise a request using our app 📱
Step 1: Go to the Me tab
Step 2: Click on To Receive
Step 3: Select the order you wish to request for a Return/Refund
Step 4: Click on the Return/Refund button
Step 5: Choose your Reason for a Return/Refund
Step 6: Fill out the Description Section
Step 7: Click on Submit
Step 8: Select Pick Up
Step 9: Select your preferred Pick Up Date and Time
Step 10: Click on Confirm
Step 11: Show the generated Barcode to the driver or Print & Paste
2. Pack the product 📦
Pack the product in its original packaging which includes a carton box (if any) or additional packaging to protect the product. You can either print the Barcode with the Tracking Number and attach it to the parcel or skip the step entirely and simply show the generated barcode to the driver to scan it when they arrive at your destination address.
⚠️ Note: