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[Self Collection Point] Why can't I see Self Collection Point shipping option at checkout?
English | Bahasa Malaysia
The Self Collection Point shipping option may be unavailable due to the reasons below:
- The seller’s shop does not support Self Collection Point shipping option.
- The weight or maximum dimension of each side has exceeded Self Collection Point shipping limits shown in the table below:
Weight Limit | 12 kg |
Maximum dimension of each side | 40 cm |
You have 2 or more uncollected parcels from Self Collection Point within the last 30 days.
- If the Self Collection Point shipping option is unavailable to you due to uncollected parcels, it will become accessible after 14 days.
- However, if you have uncollected parcels again after being reactivated from the above, the Self Collection Point shipping option will remain unavailable to you for another 14 days.
⚠️Note:
If none of the reasons above applies to your order, please get in touch with us via the channels at the bottom of the page.
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