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[客户服务] 如何联系Shopee客服?(Chat 即时通讯)

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如要与我们的在线客服即时通讯:
 
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步骤 1:进入Shopee应用程序 > 点击“我的
步骤 2:向下滚动 > 点击“Chat 即时通讯
步骤 3:选择与您的查询/问题相关的主题 > 点击“Live Agent 在线客服” > 点击“Chat with agent 与在线客服即时通讯
步骤 4:点击“Chat with agent 与在线客服即时通讯”后 > 选择买家或卖家
步骤 5:选择买家或卖家后 > 点击您想咨询的订单 > 应用程序将连接您与Shopee客服代表这篇文章是否对您有帮助?
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