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Oh no! 😨 Forgotten your password? Don't worry, we've all been there. Let's get you back into your account quickly! Follow these steps to reset your password via the Shopee Website:

1. 1. Using Your Phone Number:

   • Click on "Forgot Password" on the Log In page.

   • Enter the Phone Number linked to your account.

   • Select "Next."

   • Complete the CAPTCHA (if required).

   • Enter the Verification Code sent via SMS.

   • Set your new Password.

   • Click "Next." Welcome back! 🌟

   
   
   

   2. Using Your Email Address:

   • Click on "Forgot Password" on the Log In page.

   • Enter the Email Address linked to your account.

   • Select "Next."

   • Check your email for a password reset link.

   • Click the link and set your new Password.

   • Hit "Continue." Password reset complete! 👍

   

⚠️ Note:

• Please refer to this article if you would like to learn how to reset your account password via the Shopee app.
• If you've lost access to your phone number and can't log in, please fill out the Change Mobile Number Form.

• If you can’t access your email, reach out to our Customer Service via the contact options at the bottom of this page. We're here to help! 😊
  

Pro Tip: Setting a Strong Password

• Use a mix of upper and lowercase letters, numbers, and symbols to create a strong password.

• Avoid using easily guessable information like your birthday or names.

• Regularly update your password to keep your account secure.