English | Bahasa Malaysia
To terminate the Shopee account of a deceased family member, kindly provide the following documents to confirm your relationship and executorship:
- Name of the person requesting
- Shopee username of the person requesting
- Shopee username of the account to be terminated
- Relationship with account owner
- Proof of Relationship
- Front and back copies of the Identification Card (Requestor)
- Front and back copies of the identification Card (Account Owner)
- Death Certificate
- Wasiat/Faraid Certificate (For Muslims)
- Grant of Probate/Will (For Non-Muslims)
- Letter of Administration
Once you have gathered all the necessary documents, please submit your request to our Live Agent, available 24 hours a day.
For further assistance, please contact us through the channels provided at the bottom of the page.