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[ShopeePay] RM30,000 Wallet Limit FAQ

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1. What are the wallet-holding limits for different account tiers? 


Wallet Tiers

Basic

Premium

Premium+*

Wallet Limit

RM 2,999

RM 4,999

RM 30,000

Daily Transaction Limit

RM 2,999

RM 4,999

RM 30,000

Monthly Transaction Limit

RM 4,999

RM 4,999

RM 180,000

Annual Transaction Limit

RM 59,999

RM 59,999

RM 360,000

*Starting 20 January 2026, all users who have completed e-KYC (account verification), including users who completed e-KYC prior to that date, will have a RM30,000 wallet limit. 

 

⚠️ Note: 

  • Existing Basic users may continue to enjoy ShopeePay without completing e-KYC.

  • Existing Premium users may continue at the RM4,999 wallet limit, 

  • Existing Basic and Premium users may upgrade to RM30,000 wallet limit by completing e-KYC.

 

2. How can I increase my wallet limit?

 

To increase your wallet limit to RM30,000, please ensure that you have verified your identity through our e-KYC (Electronic Know Your Customer) process. 

 

Follow these steps to complete eKYC:

 
Step 1: Open the ShopeePay homepage > Tap on the Me tab 
Step 2: Select Account and Security
Step 3: 
Tap Identity Verification and follow the instructions 
Step 4: Your identity has been verified
 
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3. What are the main features of each wallet type?

 

Wallet Type

Features

Basic Wallet

·Top up

·Perform payments

Premium Wallet

·Top up

·Perform payments

·DuitNow Transfer

·P2P transfer

Premium+ Wallet

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