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[ShopeePay] RM30,000 Wallet Limit FAQ
1. What are the wallet-holding limits for different account tiers?
Wallet Tiers | Basic | Premium | Premium+* |
Restricted Wallet** | |
Wallet Limit | RM 2,999 | RM 4,999 | RM 30,000 | RM 200 | RM 500 |
Daily Transaction Limit | RM 2,999 | RM 4,999 | RM 30,000 | RM 200 | RM 500 |
Monthly Transaction Limit | RM 4,999 | RM 4,999 | RM 180,000 | RM 200 | RM 500 |
Annual Transaction Limit | RM 59,999 | RM 59,999 | RM 360,000 | RM 200 | RM 500 |
*Starting 20 January 2026, all users who have completed e-KYC (account verification), including users who completed e-KYC prior to that date, will have a RM30,000 wallet limit.
**An account that does not meet the industry screening requirement will be classified under the restricted wallet category, with a wallet limit of RM200 or RM500, depending on the applicable screening result.
⚠️ Note:
Existing Basic users may continue to enjoy ShopeePay without completing e-KYC.
Existing Premium users may continue at the RM4,999 wallet limit,
Existing Basic and Premium users may upgrade to an RM30,000 wallet limit by completing e-KYC.
2. How can I increase my wallet limit?
To increase your wallet limit to RM30,000, please ensure that you have verified your identity through our e-KYC (Electronic Know Your Customer) process.
Follow these steps to complete eKYC:
Step 3: Tap Identity Verification and follow the instructions
3. What are the main features of each wallet type?
Wallet Type | Features |
Basic Wallet | ·Top up ·Perform payments |
Premium Wallet | ·Top up ·Perform payments ·DuitNow Transfer ·P2P transfer |
Premium+ Wallet | |
Restricted Wallet | - Top up - Perform payments |
Restricted Wallet users are not allowed to perform DuitNow transfers, P2P transfers, account linking, or subscription transactions. Existing subscriptions will also fail.