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[ShopeePay] ShopeePay App - Withdrawals

English | Bahasa Malaysia
 
1. How do I withdraw funds from ShopeePay? 

There are two types of sub-wallets in ShopeePay which are Transferable and Non-transferable balances.
 
  • Transferable balance includes top-ups made from online banking, Maybank2u, and debit cards
  • Non-transferable balance is top-ups made from credit cards and cash
  • Only Transferable balances are withdrawable and transferable to other users
 
Withdrawals cannot be cancelled once confirmed.
 
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Step 1: Open your ShopeePay app and tap Transfer
Step 2: Select DuitNow Transfer
Step 3: Select the DuitNow ID Type and fill in the required details

Learn how to use DuitNow Transfer on ShopeePay here.

 
⚠️Note:
 
  • You can only withdraw to your bank account. Any withdrawals to a bank account that is not in your name will be rejected, including joint bank accounts. 
  • You can submit your withdrawal on the weekends/ public holidays but note that it will take 1-3 working days to be processed
  • You can't withdraw funds without verifying your identity
  • The minimum amount for withdrawal is RM1.00.
  • You can review your withdrawal details under Last Transactions
  • Withdrawal requests cannot be cancelled once a request has been made 
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