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[ShopeeVIP] What is ShopeeVIP?

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ShopeeVIP is a subscription plan providing users with exclusive benefits. Shopee VIP is currently available for selected users only. 

How to Subscribe to ShopeeVIP:

  1. Go to the Me page and select ShopeeVIP
  2. Click Get It Now
  3. Proceed to checkout

After Purchase:

  1. Upon a successful order, you will receive a push notification on your phone.
  2. The ShopeeVIP vouchers will be automatically added to your Voucher Wallet within 24 hours of your first purchase. After the first subscription cycle, vouchers will be credited to your Voucher Wallet at the beginning of every subscription cycle.
  3. Go to your Voucher Wallet to view your available vouchers.
  4. Free Shipping Vouchers are valid for 31 days upon being credited into your Voucher Wallet.
  5. Daily Vouchers are valid for 1 day and will be credited to your Voucher Wallet every day.
  6. Please read the terms and conditions of the vouchers prior to use. 

Payment and Renewal:

  1. ShopeeVIP is a monthly subscription that renews automatically.
  2. After the first payment, the subscription fee will be auto-deducted on a monthly basis following a set sequential payment selection. You may set your sequential payment selection before subscribing to ShopeeVIP. Otherwise, a default sequential payment selection will be set for you based on your available payment methods.
  3. You may set or change your sequential payment selection (e.g., ShopeePay, debit/credit card, and SPayLater) at any time by going to the ShopeePay page and then clicking Me >Settings > ShopeePay Linked Services > Preferred payment method.
  4. If the first auto-deduction fails, the system will attempt the next payment method according to the sequential payment selection. You may manually complete the payment or cancel the subscription at any time.
  5. If all payment methods fail, your subscription will be cancelled. You may subsequently initiate a new subscription manually at any time (refer to “How to subscribe to ShopeeVIP”). 

Cancellation:

  1. You may cancel your subscription at any time by clicking the Me Page > ShopeeVIP > Cancel Subscription > Confirm.
  2. Please refer to the ShopeeVIP terms and conditions regarding cancellation before proceeding to cancel your subscription. 

Benefits:

 

Please refer to the table below for the benefits of ShopeeVIP.


Vouchers

Discount vouchers

Daily:

· 20% no Min Spend  Cap RM3

· 20% min spend  30 Cap RM10

 

Shipping vouchers

 

· Free Shipping Vouchers Fulfilled By Shopee No Min Spend Cap RM5

 

2x Daily

2x Daily



 

99x Monthly

ShopeeFood Vouchers

Direct Discount:

 

· 99% No min Spend cap RM5

· 30% min spend  25, cap RM10

· RM25 off Min spend RM100

· 99% no min spend Cap RM 7 (New SFood user only)


Shipping vouchers

 

· RM4 off no min spend  

 

2x Monthly

10x monthly

5x Monthly

1x Monthly



30x Monthly

SPL benefits

· RM40 off no min spend  (SPayLater new users checking out using SPayLater)

 

1x Monthly

Other benefits

Priority Customer Service

Based on availability*


This table of benefits was last updated on 14 October 2025.


*For Priority Customer Service, depending on the number of cases received by our Premium Agents, there is a chance your case may be handled by normal agents (High Priority). 

 

Important Notes:

  1. ShopeeVIP benefits, price, and plan may vary depending on the promotional period.
  2. Voucher validity can be found in the Terms and Conditions on the My Vouchers page.
  3. If a voucher expires unused, it will automatically become invalid and cannot be redeemed for cash.
  4. e-Invoice for ShopeeVIP subscriptions may be requested starting from 22 Oct 2025. 
  5. Learn more about ShopeeVIP by checking the What is ShopeeVIP page.
  6. Before subscribing to ShopeeVIP, please read the ShopeeVIP Terms and Conditions. 
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