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[ShopeeFood Merchant] How do I check the wallet balance via Partner Web Portal?

Managing your store’s earnings just got easier! With the Partner Web Wallet, you can now view and download your wallet’s real-time available balance, including a list of settlement inflows and withdrawal outflows. Here’s a quick guide to help you understand the Balance feature.

✅ How to Check Your Wallet Balance?

Step 1: Open the ShopeeFood Partner Web on your desktop or mobile browser and log in to your ShopeeFood admin account.
Step 2: Click on the Wallet tab and select Balance. You will be able to view your real-time available balance here. If you see RM0, don't worry, ShopeeFood will automatically withdraw your balance to your bank account.
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Step 3: Filter the data by selecting a date range. You can view up to the last 93 days of data.
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Step 4: Under wallet balance types, two options will be shown - Settlement and Withdrawal. Click on an Order ID to view the transaction details in a pop-up window.
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Settlement
⚠️ Note: Only successful settlements reflects your wallet balance. 
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Withdrawal
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Besides tracking, you may also export the balance report from the Partner Web.
 
✅ How to export the Balance Report?
 
Step 1: Click on the Export button.
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Step 2: Select your desired date range. You can export data for up to the past 365 days.
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Step 3: Click Confirm to Download. Your report will be downloaded as a file for your records.
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With these steps, you can easily track and manage your wallet balance anytime via Partner Web. You can also refer to this guide on settlement and transaction details for further assistance.
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