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[ShopeePay] Money+ Security and Privacy

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1. Are my personal details in ShopeePay’s eWallet safe?
 

ShopeePay assures that your personal details are kept safe and will not be shared with other parties without your prior consent.


By registering for Money+, you hereby provide your explicit consent to the disclosure of your necessary personal data to iFAST, solely for purposes related to the processing of such data in compliance with the Personal Data Protection Act 2010.


For more detailed information regarding how your data is handled, please refer to:

 
2. How do I ensure that my ShopeePay eWallet account and Money+ balance are secure?
 

For information on how to ensure the security of your ShopeePay eWallet account and Money+ balance, please refer to our dedicated FAQ: "How secure is my information in the app?" You can find it here.

 

Additionally, please ensure you link your device and enable Tap Secure. For more information regarding these security features, please visit:

 
3. What should I do if I lose my smartphone or suspect unauthorized access to my ShopeePay eWallet account?
 

If you lose your smartphone or suspect unauthorised access to your ShopeePay eWallet account, you can immediately use the "Kill Switch" feature. This is a user-managed function that allows you to deactivate your ShopeePay eWallet promptly during emergencies, such as a lost phone or suspected unauthorised access.


For more information on how to use the "Kill Switch" feature, you can find it here.
 
4. If you change/update your personal details on ShopeePay e-Wallet, will your personal details kept by iFAST be updated automatically too?
 
Yes, updating your personal details on your ShopeePay eWallet will automatically update the details kept by iFAST.
 
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