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[ShopeePay] How do I adjust my daily transaction limit?

English | Bahasa Malaysia 

You can now adjust your daily transaction limits in ShopeePay according to your spending needs and habits. This feature helps you stay in control of your wallet usage and manage your risk for high-value transactions. Transaction limits include order payments, transfers to other users, offline payments, and withdrawals. 

1. What is the daily transaction limit?

Your daily transaction limit is the maximum amount you can spend or transfer using ShopeePay in a single day. You may increase or decrease your daily transaction limit after completing PIN authentication. Any increase to your daily transaction limit is subject to a 3-hour Cooling-Off period.

Wallet Tier

Default Limit*

Minimum**

Maximum**

Basic 

RM2,999

RM250

RM2,999

Premium 

RM4,999

RM250

RM4,999

Premium+ 

RM9,999

RM250

RM30,000***

* Your Default daily transaction limit is based on your wallet tier.

** Minimum and Maximum limits are the range within which you can adjust your daily transaction limit.

*** Notwithstanding your daily transaction limit, each transaction limit remains capped at RM9,999 per transaction.

🕛 Your daily transaction limit resets automatically at 12:00 AM every day.

2. How to adjust your daily transaction limit?

Step 1: Open your ShopeePay App
Step 2: Go to Me page > Select Transaction Limit.
Step 3: Click on the amount field and enter your new limit.
Step 4: Tap Save to confirm.

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🔽 Decrease Your Daily Limit

If you want to lower your limit for security reasons:

  • Go to Transaction Limit > enter a lower amount > tap Save.

  • After completing PIN authentication, the new lower limit applies immediately.

  • Any subsequent transactions exceeding the new limit will be rejected for the remainder of the day.

Example:

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🔼 Increasing Your Limit 

When you increase your limit, a 3-hour Cooling-Off Period will be applied for security reasons.

  • The new limit will take effect after 3 hours.

  • During the cooling-off period, you cannot change the limit again.

  • You may continue to transact during the cooling-off period, but only within your current limit.

Example:

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3. When Does the 3- hour Cooling-Off Period Not Apply?

The 3-hour Cooling-Off Period only applies when you increase your limit.
It does not apply if:

  • You lower your daily limit (changes take effect immediately).

  • Your limit is automatically increased when you upgrade to eKYC (Premium+).

3-hour vs. 12-hour Cooling-Off Period

Feature

Applies When

Duration

Purpose

3-hour Cooling-Off Period

· You increase your daily transaction limit

 

3 hours


Protect against fraud or unauthorised access.

12-hour Cooling-Off Period

· New account activation 

 

· New device login

 

12 hours

These are two separate features that apply in different scenarios

⚠️ Notes

  • A maximum of RM9,999 per transaction applies for all transfer and payment flows (DuitNow, QR, etc.).

  • Adjusting your daily transaction limit does not change your wallet size (which depends on your wallet tier).

 

 

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