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[Vouchers] What vouchers are there on Shopee?
English | Bahasa Malaysia
There are 2 main types of vouchers on Shopee:
- Platform vouchers, also known as Shopee vouchers.
- Seller vouchers, which includes both shop and product vouchers.
The promotions that these vouchers offer include Cashback, discount amount, and discount percentage.
Starting 8 July 2022, Shopee users will be able to apply up to 2 types of vouchers per checkout:
- At least 1 Shop Voucher; and
- 1 Shopee Platform Voucher (Shipping, Discount, or Cashback)
With this improvement, buyers will also be able to enjoy combining Shopee platform vouchers and multiple Seller vouchers in a single order.
Finding vouchers
You can find vouchers on various Shopee pages. You can start with the voucher page from the Shopee App homepage.
Claiming vouchers
Once you've found a voucher that suits your shopping needs, you can claim them for usage later.
All claimed vouchers can be found on the Vouchers/Discounts page.
Using vouchers
You can use your voucher codes by applying the voucher at checkout.
Alternatively, if you have a voucher code, you can enter it before making payment.
Reinstatement of vouchers
- The voucher is still within the validity period for use.
- The voucher was applied to one order only.
⚠️ Note:
- Suppose you have applied your voucher across multiple orders and one of the orders was cancelled or refunded, the voucher amount applied to the cancelled/refunded order will not be reinstated automatically.
- If your order has been approved for a partial refund, the voucher used for that order will not be returned or reinstated.
