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[ShopeeFood Merchant] How do I set up my store operating hours via Shopee Partner App?

 

By default, the regular operating hours are set from 6:00 a.m. to 12:00 a.m. daily.
 
However, if you need to adjust your operating hours, you can easily do so through the Shopee Partner app by following the steps below:

 

  1. Click the ‘Opening Status’ on the Order Page.
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2. Select ‘Regular Hours’ or ‘Special Hours’ based on your operating schedule.
  • Regular Hours: Applies to your usual weekly schedule.
  • Special Hours: Replaces your regular hours for specific days or festive days.
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Regular Hours
  • You can choose your days and operation hours, and it can schedule up to 3 operating hour slots per day.
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Special Hours
  • For special hours, you can set specific dates and festive days. Similar to regular hours, you can schedule up to 3 operating hour slots on the specific dates.
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📝 Note:
If you need to temporarily pause incoming orders, you can edit your shop availability. Click here to learn how to pause orders. 
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