Hi, how can we help?

You can redeem a Brand Membership reward if you meet these conditions:

1. You're a member of the Shopee Mall shop's Brand Membership programme.
2. You've accumulated sufficient points with the Mall shop.

To redeem, go to the Shop tab on a Shopee Mall shop page > Membership Tab > Click Redeem.

 Terms

1. Rewards can only be redeemed within the Shopee App, and cannot be combined with any other membership programmes and benefits offered outside of Shopee.
2. Points earned are solely for redemption of the listed rewards and are non-exchangeable for cash.

Troubleshooting

If your redemption was unsuccessful, chat with the seller for further assistance. Alternatively, you can also contact us via the channels listed below if it seems like a system error.